Terms of use

These Terms of Use (“Terms”) govern your access to and use of the website operated by Next Gen Labs FZCO, Dubai, UAE (“Yupypouches,” “we,” “us,” or “our”). By accessing or using our website (the “Site”), you agree to be bound by these Terms. If you do not agree, you may not access or use the Site.

You must be at least 21 years old to access or use this Site.

By clicking “I Agree” or accessing the Site, you agree to these Terms, our Privacy Policy, and any other policies referenced herein. You represent and warrant that you are legally permitted to use the Site under applicable laws.

You retain ownership of any content you submit to public areas of the Site. However, by submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content in connection with the Site. You may not post any content that is unlawful, defamatory, infringing, obscene, or otherwise objectionable. We reserve the right to remove such content at our discretion. communications to us.

You agree to use this Site only for lawful purposes, and that you are responsible for your use of, communications, and postings on the Site. You agree not to post on, provide access, make available, or transmit through this Site any unlawful, infringing, threatening, harassing, abusive, libelous, defamatory, vulgar, obscene, profane, indecent, offensive, hateful, pornographic or otherwise objectionable material of any kind, including without limitation any material that encourages or solicits criminal conduct or conduct that would give rise to civil liability, infringes others’ intellectual property or other rights, discloses private or personal matters concerning any person, concerns products or items outside the scope of the particular bulletin board room, or otherwise violates any applicable local, state, national, foreign or international law including, without limitation, those relating to export control, consumer production, unfair competition, anti-discrimination or false advertising.

You agree not to use or allow others to use this Site in any manner that interferes with its operation or with any other user’s use and enjoyment of the Site. You agree not to post or transmit on the Site any file or code that contains viruses, worms, “Trojan horses” or any other contaminating or destructive features.

You agree not to post or transmit on the Site any charity requests, petitions for signatures, chain letters, letters relating to pyramid schemes or similar documents. You agree not to post, provide access, make available or transmit on the Site any advertising, promotional materials or any other solicitation of other users of the Service for goods or services except in those areas that might expressly be designated by us, from time to time, for such purposes.

You agree that you will not access this Site from any territory where its use or contents is illegal, and that you, and neither us nor our affiliates, are responsible for compliance with applicable local laws. You agree that you will not access the Site by any means except through the interface and Personal Identification Data (“PID”) provided to us for access to the Site and that you will not link to any page on the Site except the home page located at http://www.yupypouches.com. You further agree that any robots, spiders, crawlers or other automated software that you use to access the Site shall comply with the Standard for Robot Exclusion and shall use and comply with the Site’s robots.txt files.

You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately if you suspect any unauthorized use of your account.

The Site may contain various chat/bulletin boards which act among other things as a venue for adult smokers to discuss issues related to tobacco use. As a result, we have no control over the information provided by other users or the quality, safety or legality of the topics discussed or the truth or accuracy of the listing. Users should use caution and common sense when posting personal information on any web site.
Because we are not involved in any transactions, in the event of any dispute all users of the bulletin board release us and each of its officers, directors, agents, subsidiaries and employees from claims, demands, and damages (actual and consequential) of every kind and of every nature, known and unknown, suspected and unsuspected, disclosed or undisclosed, arising out of or in any way connected with such dispute.

You agree that we may terminate or suspend your access to all or part of this Site, at any time and without notice, for any conduct that we, in our sole discretion, believe is in violation of these Terms of Use or any applicable law or is harmful to the interests of another user, our or our affiliates.
It is our’s policy to terminate in appropriate circumstances the accounts of any subscriber who engages in conduct that is in violation of these Terms of Use or any applicable law or is harmful to the interests of another user, our or our affiliates. It is our’s policy to respond promptly to claims of intellectual property infringement and other violations of law. We will promptly investigate notices of alleged infringement and reserve the right to take appropriate actions under the Federal Law No. 38 of 2021 on Copyrights and Neighbouring Rights (as amended from time to time; Cybercrime Law (Federal Decree Law No. 34 of 2021) (as amended from time to time) and the UAE Telecommunications and Digital Government Regulatory Authority (together referred to as “CCU”) and other applicable laws and regulations that may be enacted or promulgated from time to time. Upon receiving notification that complies or substantially complies with the CCU, Next We will act to delete or disable access to any material claimed to be infringing or claimed to be the subject of infringing activity. It is our policy to terminate, at any time and under appropriate circumstances, the access to the Site of subscribers and account holders who are repeat infringers. If you believe that the Site contains any material that infringes your rights under the copyright laws, you shall provide notification to the following designated agent: hello@yupypouches.com.
Such notification shall:
1. include an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest
2. contain a description of the copyrighted work that is alleged to have been infringed, including the electronic location, such as the URL (i.e., the web page address) where the copyrighted work exists, or a copy of the copyrighted work
3. identify the URL or other specific location where the allegedly infringing material is located
4. provide the address, telephone number, and e-mail address of the notifying party
5. include a statement by you that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law
6. and include a statement by you, made under penalty of perjury, that the information in the notification is accurate that you are the copyright owner or the owner’s authorized agent. When we delete or disable access to any material alleged to be infringing under this policy, we may attempt to contact the user who has posted such material in order to give that user an opportunity to respond to the notification, although we make no promise to do so. Any counter notifications submitted by such user will be furnished to the complaining party, who will be given an opportunity to seek judicial relief in accordance with the CCU before we replace or restore access to any material as a result of any counter notifications.

We and our suppliers provide the Site and any related Services “as is” and without any warranty or condition, express, implied or statutory.

We and our suppliers specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state.

To the maximum extent permitted by law, in no event shall we or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our Site, our Services or this agreement (however arising, including negligence).

You agree to indemnify and hold us and our subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party.

You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of our Site and any related Services and your listing, purchase, solicitation of offers to purchase, and sale of items.

You irrevocably agree that we are independent contractors, and no agency, partnership, joint venture, employee-employer or franchise-franchisee relationship is intended or created.

We do not guarantee continuous, uninterrupted or secure access to its services, and operation of its Site may be interfered with by numerous factors outside of our control. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.

Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. This Terms of Use sets forth the entire understanding

We are not responsible for the content or availability of third-party websites linked from our Site.

You are solely responsible for complying with your local customs and import laws. Any duties, taxes, or fees levied upon import are your responsibility.

Since Nicotine Pouch is a perishable good, we cannot accept change of mind cancellations or returns. If you get in touch with our customer service before you order has been dispatched, we may be able to issue a full refund. If it has been dispatched already, we can neither cancel or refund your order. The same holds true with returns, we will not issue refunds on returned merchandise.

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Any disputes shall be governed by the laws of the UAE. You agree to resolve disputes through good faith negotiations. If unresolved, disputes shall be referred to and finally resolved by arbitration under the Dubai International Arbitration Centre (DIAC) Rules, which rules are deemed to be incorporated by reference into this clause. The seat of arbitration shall be Dubai, United Arab Emirates. The language of the arbitration shall be English. The number of arbitrators shall be one.

The clearance time for shipping a product can vary depending on factors such as customs processing, courier schedules, and destination country regulations. While we strive to process and dispatch your orders promptly, certain delays may occur that are beyond our control.

We cannot be held responsible for delays caused by customs inspections, local delivery disruptions, or other unforeseen circumstances. We recommend that customers monitor their shipment’s tracking details and contact the shipping carrier for updates if needed.

We ensure that all products (excluding discounted items) have a minimum of 4 weeks remaining before their expiration date at the time of purchase. This guarantee provides our customers with confidence in the freshness and quality of their purchases.
Please note that discounted products are excluded from this policy and may have shorter expiration dates. We recommend checking the product details or contacting us for clarification before purchasing discounted items.

Providing your email address is mandatory and will only be used by us to communicate with you. We do not now, or plan to send promotional offers to our customers’ email addresses without the customer’s specific consent.

Cookies are little pieces of information that a website stores on your machine so that it can recognize the same user when he or she returns.

We use cookies to streamline the login process and to enable us to communicate with qualified users. If you are concerned about cookies please turn on your browser’s security feature to “Prompt Before Accepting Cookies” to inspect the information that is being stored.

If at any time you wish to have your information removed from the active mailing list, please contact us at hello@yupypouches.com